Roy Maddocks, res. Fri. May 11, 2018; arr. on Alitalia 0610 @ KFK terminal one, @ 18:35. Please may we have a complimentary transfer to your hotel from that flight, and out Sat am:flight on Am Airlines AA 3917 @ JFK (departs 6:15 am., KFK terminal 8)

Yeah they have shuttles to and from the airport

Call them. They have regular shuttles to and from the airport/hotel

Hi, Roy. This is not a forum checked by Hotel employees. Furthermore, everything you post here can be seen by all Google users. May I suggest you call the hotel directly?