You can make an appointment using U phone or walk in and make an appointment as you walk in in the door
I've always just walked in and ta-da.
https://storelocator.sprint.com Type in your zip code Find a store marked with a Star. Click make an appointment Select main purpose for scheduling Choose a date and time Provide your contact info Click make appointment Voila, you're scheduled.
This is a bad service, and they do not solve problems.
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