Disappointed that they charged my season pass holder, senior, handicapped Sister to reschedule her tickets w the major snowstorm, that even closed the Chicago public schools down. She has moved to Chicago & it's Really hard to get to Oakbrook now.

The question is, did Drury Lane cancel the performance. If so they I would question the charge. If they didn't cancel the performance they would be within their rights charge a fee for a reschedule. Its unfortunate for your sister but that's how its done.

You may want to post this as a review. More people will see it there rather than in the question section.

Even airlines don't do that when there's a major snowstorm. Shame on you Drury Lane.