My sister, bought each of my daughters a pair of Air Birds for Christmas. They love them but would like to exchange for different color and size. They did not come with a receipt and I wonder if it's ok to exchange at you store today in Soho?

Rachel Smit | Oct 10, 2019 | Category: Shoe store in New York

Allbirds - All questions

Address: 73 Spring St Frnt B, New York, NY 10012, USA

Kaveeta Parmar | Oct 10, 2019

Yes they will take them back in 30 day window but for products purchased over the holidays, they extended the return policy to Jan 31. When you purchased, you were asked for an email and that's how they will pull up the receipt. Very friendly about it so you shouldn't have a problem!

Michael A Maier | Oct 10, 2019

They have a very customer friendly return policy

K E N N E C T E D | Oct 10, 2019

Call the store. You may still be in the holiday return/exchange period

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