Kirkland 21" soft side luggage, Thanks to an airport baggage handling belt,it needs repair like the zipper that closes the upper half to the lower. Local Samsonite repair center does not service the Costco brand, So?

LeRoy Burnside | Oct 9, 2020 | Category: Warehouse store

Costco Wholesale - All questions

Address: 1021 Oak Forest Ln, Myrtle Beach, SC 29577, USA

CHRIS FAHEY | Oct 9, 2020

Just return the damaged luggage to Costco for a full refund. Then simply purchase another from them!

stephen kiser | Oct 9, 2020

Costco has satisfaction guarantee take it back !

freeman1027 | Oct 9, 2020

Yes, and if you don't have a receipt they can confirm purchase by looking at your card history

Magan Zmich | Oct 9, 2020

Costco has an amazing refund policy. They truly strive for product satisfaction. You may be able to exchange, return, or get a store credit. All would be a win win situation for you to get a new luggage set.

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