Coastal Haven Counseling, LLC

Category: Mental health service in Myrtle Beach, South Carolina

Address: 220 Ronnie Ct #2, Myrtle Beach, SC 29579, USA

Phone: +18439450346

Opening hours

Sunday: 9AM–5PM

Monday: 8AM–9PM

Tuesday: 8AM–9PM

Wednesday: 8AM–9PM

Thursday: 8AM–9PM

Friday: 8AM–9PM

Saturday: 9AM–5PM

Reviews

Titus Parmley

Apr 21, 2021

The staff was amazing and very friendly! I had a great experience!

Jessie laumbach

Apr 20, 2021

Such a great place to go to! Staff was very nice and accommodating with all my needs. i would definitely recommend and will be coming back!

Hannah Quast

Apr 20, 2021

The staff is super friendly, helpful, and accommodating! I would definitely recommend this practice to anyone seeking a positive change in their life! Thank you for all the help!

Ali M

Feb 27, 2021

Wow actually surprised with the good reviews. I haven't had anything but a hard time. I had to go on a waiting list at first which I understood as my schedule was limited at the time. I got set up with Debbi. I had 2 sessions with her and felt things were going well. I misunderstood the 3rd appointment time and showed up on a Sunday morning. When she did not show up I looked at my phone and found an auto generated message from the office saying my appointment was on Saturday. I was very upset that I had missed the appointment and even more upset that she never called me to ask where I was or if I was coming. Nobody from the office even called to ask about a reschedule. She did not pre schedule me. My next visit was scheduled at that appointment. When I called the office and explained I had missed my appointment I was told my spot was now filled with someone else. How can you have me on as a patient and then just give my spot away without even calling to check on me and see if I am okay?! I was appalled. Tina told me she would look into getting me in with someone else. I waited a week. I called today and was told that there was no availability with anyone and I would go back on the waiting list BUT no idea how long that wait would be. Julie told me she would reach out to Debbi and ask her but she is sure she is filled up now. Never got a call back with an update. Great! Clearly this place does not care. I am so upset that I was literally pushed aside without even a thought. "Missed appointment..oh well..fill up the slot because we wont call her" When I was already an established client. I WILL NEVER EVER RECOMMEND THIS PLACE. You are supposed to be a place that helps people.

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Questions & Answers

Do you guys help with teens? Or is it just adults?

Cherry Lii | Mar 13, 2022
Coastal Haven Counseling, LLC | Mar 13, 2022

Hi there, We work with children, teens and adults, as well as couples. If you would like to schedule an appointment, our schedulers are available M-F from 9 to 5 if you call our office 843-945-0346. Thank you!

Does this cost money because I am a poor person just needing someone to talk to

Tammy Ryan | Nov 13, 2021
Coastal Haven Counseling, LLC | Nov 13, 2021

Good morning, You can call our office to discuss your needs at 843-945-0346.

Do you accept blue cross blue shield staye plan?

Susan Thomas | Oct 10, 2019
Coastal Haven Counseling, LLC | Oct 10, 2019

Yes, we do accept most BCBS plans, including the State Plan, and we also accept SC Medicaid insurances. If you have BCBS and have not met your deductible yet, your rates are reduced from our self pay rates until the deductible is met.

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