So when you take your vechile in for a service and they put the wrong oil in and lose you radiator reservoir cap what do you do call chrysler or go in Monday morning and cause a scene

David Paquin | Oct 10, 2018 | Category: Car dealer

Vann Underwood Chrysler Jeep Dodge RAM - All questions

Address: 501 S Madison St, Whiteville, NC 28472, USA

Vann Underwood Chrysler Jeep Dodge RAM | Oct 10, 2018

David, we are working to be more involved with Google and I apologize for the delay in a response to your question. I have reviewed the service repair order on your last visit and it appears the oil that is billed on the repair bill is the correct oil for your engine. It looks like we installed a new radiator reservoir cap and I apologize if we lost the old cap. Please let us know if there is anything we can do to earn your trust and business in the future. Please reach out to Stephen at 910-642-2000 to discuss further.

Darla Jackson | Oct 10, 2018

Good luck. I would NEVER do business with them.

Angela Simms | Oct 10, 2018

I would go complain to the service manager and hopefully they will correct the problem if no go to general manager before going to Chrysler

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