Yes I agree definitely a mixup, and careless workers who just want to go home, call corporate and get a refund.
There had to be a mix up somewhere. I'm sure you can get the money back if you call the corporate office. something similar happened to me. I was charged for services I did not use. I got my money and a 50$ gift card . It took a few weeks but they did it for me.
Thanks! Your answer is awaiting moderation.