Interesting...so if another child causes bodily harm to another child...say in the dodge ball area...how is that situation handled if the parents of those children who inflicted the harm are not there? I mean, in our case the other night...some older children made numerous younger children cry one was with out hearing in his ear...and before they could be caught or spoken to or called out for it...they disappeared, probably ran out of the facility because there is absolutely no security on that door...i mean someone could honestly walk in there pick up an un accompanied child and walk out with them. So how would that be handled? Ill tell you how it was handled...very badly by your manager. Your facility seriously needs to do a reality check of the bullying and bad behavior that goes on in there by unaccompanied children. 13 years old is not old enough to trust in that facility, specially with the children attendants and child managers you hire.
Julie, we take the safety of our guests very seriously. We would like to discuss this further. Please give us a call at 844-344-5867 or you can message us your number and we will reach out.
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