Hello Joe, we always recommend an appointment to discuss your pre arragements. We have a dedicated team who are here to help and assist you with making these arrangements and look forward to speaking to you soon.
I personally prefer having an appointment. It avoids having to wait for someone to talk to and allows them to be prepared for your unique circumstances.
Making an appointment is recommended to ensure a family service counselor is available for you, but they do have one on duty for walk ins.
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