Online is the only option I've heard of
Check the website to see if there is a customer service number.
They r very helpful
I am not sure if there is a TSA help desk there or not, but you can check with the website and see.
Not sure what the problem is. What application, when you're at the airport you just go through security. If you doing an application for the expidited line you can find help on tsa.gov
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