No you don't have to go to the office to turn on gas for a new address. Matter of fact they have something called 1-hour Window Service. You can pay a little extra for that and they'll come and give the connection within an hour. P.s. This is only for new addresses. Hope this is helpful! :)
Last time these baastaads made me go to the office with lease copy due to their Stone age technology...
What do you need to open service for the first time.?
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