1st come, 1st served.
They might be having a issue with the customers tires who is before you. That could delay mounting your tires.
It shouldn't take 3 hours if you have and appointment. I know sometimes people be ahead of you. You should ask the help desk to call the supervisor for tires. I'm sorry this has happened to you. Hope the rest of your day is better
It just depends on the cars ahead of you. I feel bad about your wait, i have been getting tires at Sam's for 20 years. Prices and service are great.
Thanks! Your answer is awaiting moderation.