Personnel Support Detachment (PSD)

Category: Corporate office

Address: 2080 Child St, Jacksonville, FL 32214, USA

Phone: +19045423633

Opening hours

Sunday: Closed

Monday: 7:30AM–4PM

Tuesday: 7:30AM–4PM

Wednesday: 7:30AM–4PM

Thursday: 7:30AM–4PM

Friday: 7:30AM–4PM

Saturday: Closed

Reviews

Brianna Singley

Oct 3, 2022

If I could give 0 I would, this place has a rude employee who would not really help me, I was there to get an ID with my husband and the man who took care of me was rude and unprofessional. I know not all photos are going to look great for a military ID and I get that but at least have the audacity to tell me what I am looking at when taking a photo. In order to have good customer service. If your in a bad mood and take it out on other people then you shouldn’t be working at all.

Joseph Pribe

Sep 9, 2022

Desperately need additional employees and equipment. It's clear this site is not setup to handle the customer load.

William Higgins

Aug 22, 2022

Get with the plan. This place is worse then the DMV. It amazes me they can't run a better system. They need to automate like they do at base pharmacy. It should be Active Duty then appointments then retirees and walkins last.

Jay Drulen

Aug 22, 2022

This office has a major issue with customer service! NONE of the phone numbers online work and if they do, nobody answers. I've personally driven to base twice from an hour away to find out they're closed due to cutbacks. You would think a military website would be updated for its personnel so their dependents can be in the system AS REQUIRED and covered by insurance in case something happens. Aren't their Commissioned Officers put in place to ensure proper management of government offices? The answer is YES!!! IF IT'S YOU, DO YOUR JOB!!! Sincerely, Can't wait to retire!!!

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Questions & Answers

Do you have a Sat schedule?

Hosea Banks | Oct 6, 2018
joe abo | Apr 8, 2022

No

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How can I make an appointment so my wife can renew her military ID?

Maurice Walley | Oct 5, 2020
Fred West | Sep 5, 2022

How can I make an appointment to renew my wife's ID Card

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I am retired and will be in Jax, do I need an appt to see PSD dispursing clerk?

reva dubay | Oct 6, 2019
Julio Soto | Oct 6, 2019

There is walk in for PSD, you will be taken between appointment. I recommend, call for an appointment and you will be seen and less wait.

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Your website says you are open until 3:00 on Saturday’s, but I see someone ask if you have weekend schedule and you answered no not open Saturday’s.. therefore, please explain why your hours list do show Saturday hours.

Dale Swain | Oct 6, 2019
Delila Edwards | Oct 6, 2019

It's only open on Saturday's that reservist are on the base. However I am unsure of the schedule for reservist.

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