Why doesn’t anyone ever answer the phone in the Jeep service department. This is my second service appointment and I had the same problem before. I will not be going back. This is also why I didn’t purchase my car from them as well.

Cheryl - I'm very sorry to hear that you've had trouble getting in touch with our team. I would really hate to lose your business over this and would like to see if there is anything I can do to help here. I'm going to search for your contact information, but don't hesitate to give me a call. Thank you, Michaela Puckett - Customer Relations Manager - 703-356-0400 x17646

I do know they get pretty busy. Their service dept has saved me tons of money by finding items covered under warranty