If I have an item in the store I want to purchase, is it better to select it online first and then just do pickup or can I shop in the store? I understand the lines are long.

Just go and they'll give you a qr code to sign in online and keep it with you. So next time you go you can sign in at home to have a head start.

I did online pick up a week ago. I still had to wait over an hour to pick my item as they only certain people. Really it would been easier to just to go in to get it.

You go and sign up to.enter the store.