do we have to schedule an appointment to come in and test drive? Also, if we buy and car has to go in for service is a loaner offered?

Yes

Yes to both inquiries

Yes loaner is provided, and yes you need an appointment

The location at legacy west can we go in to see the cars if we can't drive right now?

Yes, appointment has to be scheduled for test drives, you can schedule these online or by calling the show room at the location you want to go and test drive a car from. Yes, as I understand it, a loaner is offer if you vehicle is on for service.

Schedule appointments for test drive?: YES Loaner Available during service?: YES; but sometimes it is possible that Tesla loaner is not available, in that case they will put you on an Enterprise Rental at their expense. In future it is likely that most of the repairs or service will be done through Tesla Mobile service, which means they will take care of any issues where you are.

One other point is 80% of Tesla service can be done at your home or office. You may not need to take the car in for service. Tesla Rangers can come to you!

Yes, you need to schedule an appointment for test drive. Yes, a loaner is offered during service and most of the time time loaner is also Tesla.