Customer service closes at various times depending on location. To my knowledge, customer service must be open in order to return merchandise as well as send or receive money. Best if you call the store location in your area before making a trip out there or search Google, hours might be listed there as well.
Ya any time
Yes
Yes as far as I know I have been there late and have returned.
If their customer service is closed then no but sometimes when a customer service person is there they can do it anytime. I'd just call ahead.
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