Every social security office has its own number. You will be on hold for a long time(i was on hold for 30 mins), but eventually got hold if them. Initial responses are to send them required documents by post, but i did persuade them to give me an appointment. Got an appointment for a month later, but the actual appointment was a breeze and went well and my request were resolved within a week
I think you can fill out the forms and have to mail in your documents. They are only doing phone service, but can call them to make an appointment to drop off your documents as well.
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