Mr. Squires, your best way to obtain medical records is to go to the Medical offices of these 2 Doctors who took care of her. Also if she was in the hospital, you can obtain her medical records from that department. I know it sounds like alot of work but you may not get through by phone. I hope this suggestion will help. So sorry for your loss.
Call them and request the records or go in person. Or use the private portal
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