It is up to management to manage the customers in and out of business. If customers know that the registers will be closed by a certain time that generally moves people to the checkout line. GW stores I visit shut the registers down at 8:15pm for they close at 8pm.
All of the above 👍
True,you can also add stupidity, lack of a time piece....watch,phone etc
Human nature! Some or most people don't care about other people, they only care about themselves.
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