Big lots Stuart, Fl doesn’t honor its friends n family discounts. I’m so disappointed that I was lied to about buying early n then bringing in my receipt to claim my 20% discount. What a shame to be treated so badly by a retail company.

I would certainly ask for the Manager and if they don't honor your 20% off then contact the Corporate office and file a complaint. I have had to do that for two business and I got results immediately! Good luck!

Was there Sunday and found out they have a new manager. Old manager clashed with district manager so he quit. Big lots employee told me new manager is being really strict with the 20% discounts. I did not have a coupon but she said new manager told employees to not give discounts to people without coupons. She told me that was stupid because of all the signs outside saying 20%. She gave me 20% off and was giving everyone the discount. She told me if I don't see her next week that means she was fired.

Next time ask for the manager he should be able to fix things