Proof of residence. Birth certificates. Social security cards. Proof of rental arrears or proof of why you need help. Rent breakdown/ ledger from landlord. Budget letter, HRA. Proof of income or where you get money from. Identification for adults on the case. (It's helpful to have access to your HRA account for when you actually see an intake person or case worker. Access is available through an app.) You need these things just to get a number to start the intake process. They see like 15 people a day on most days and I believe less people on Fridays. This is how it works at the one I go to on Jackson Ave, bx, ny.
It depends on your situation and which services you're seeing.
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