Check your status on DCAS when you log in. Check also your grades and standing in this link by typing your last name at right hand's magnifying glass over column headers (not the one at top!): https://data.cityofnewyork.us/City-Government/Civil-Service-List-Active-/vx8i-nprf/data
Call them, tell them that u took the exam on 9/11 and got finger printed etc. Do you have any proof that you went there ?
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