I don't know either. But as Rhonda said give them a call and ask for Kim.
You will have to call them and see what they can do to help I know they do a lot of help but give him a call and ask to talk to Kim or Carly and they might know something or you know something they can do to help you or you or your friend okay I'm sorry I couldn't give you more information but that's all I know have a great day
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