It depends, do you have an owner's advantage rewards account? If you purchased the vehicle from Down's, you definitely have Quick Lane access. I do not know if Quick Lane is offered to everyone, but you can download the Ford Pass app and schedule an appointment at your convenience after you choose your preferred dealer. This gives you access to the appointment openings for your particular service. If all else fails, just give them a call. Many people cancel or don't show up for their scheduled service leaving openings that won't be reflected in the app or online. The last time I took my car in Quick Lane, walk-in, and someone took my car and did the oil change when he was supposed to be on lunch break .... i waited 10 minutes
Yes
Appt is usually necessary, but can usually get one quickly.
No. You will need to make an appointment. They are quite busy, most of the time. Some appointments make take up to 2 weeks.
I suggest you call first and make a appointment
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