Depends on warranty, normal return policy is 14 days. If you are an elite plus customer then look at their website
Receipt says 14 days on phone and 15 da
If you have your receipt, they'll let you do the exchange with little hassle.
Depands on warranty on item
Normally it will depend on when the product was purchased. Check the back of your receipt, if you don't have a receipt, then phone the store and ask for customer service. Normally if it is new, it can be exchanged within a certain time frame if the product is in stock. I would call to verify, and remember who you spoke to.
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