How long does the 7 day return really run? It has been over a month I have called and called and cant NEVER get ahold of any1 plz give me a number where I can actually talk to a real person because you basically took my money and have yet to provide

Please call Identogo Customer Service at 1-888-467-2060 for help.

I also completed fingerprinting here, and my licensure Council said they have NOT received my fingerprints. I completed fingerprinting on 7/30/2021, and applied for my license renewal on 8/23/2021, and we all know today is 9/16/2021. But my licensing Council said as of yesterday, 9/15/2021, they had NOT received my fingerprints, and my license expires on 9/30/2021. I really need someone to get something done because THIS is ridiculous!!! There is no excuse for the licensing Council to still not have my fingerprints after about 1.5 months.