No customer service training,lack of moral values, and no appreciation/respect for themselves and a lot if company just want a body in place No supervision no one is watching so they try to act as if you dont matter I lived in. Ohio worked for them 5yrs mgmt showed employee that they care about your hard work and that was given praise for it It really starts a top. As long as mangement get part it the job done they dont look no farther
It's really not all that bad, you definitely find better help from older folks. I'll say they are short of staff, especially after Hurricane Harvey. Not as bad as 'the other home improvement store'
It isn't horrible. Their staff is stretched to the limit. I have talked with salespeople who aren't knowledgeable about certain products and that can be annoying, but in a store with that amount of merchandise, no one can know it all. I like shopping at Lowe's.
Simple fundamentals. They have cheap prices. That means management makes less money. Snowball effect = less f given about training and ultimately customer service. Higher paid management work harder for their company.
Lack of customer service. Lots of people working but a lot are just standing around talking to each other. When you ask for help, they tell you "it's not their department" , then they go back to talking to each other.
Just make sure you double check your merchandise, do NOT take their word for anything always ask questions
I feel the same about home depot.
Lack of customer service
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