Good morning Mike, Yes there was a mix up with one of your boulders and we apologize for that, another company picked it up by mistake, however, while your landscaper was here he called you to explained what happened and the person he spoke to said to just pick out another boulder. If you were unhappy with the boulder he chose we would have been more than happy to have you pick out another boulder and deliver it to you that same day. Like Aaron Z said sometimes labels fall off or there are mix ups but that would have been an easy fix. Thank you, Wildcat Landscape Supply
I've shopped at Wildcat for at least 15 years. They are under new management but, I'm sure they'll make it right if you go back. You can't judge the whole establishment on one boulder. Supply yards usually tag boulders with duct tape and a sharpie and sometimes the tags fall off, it happens, it's not the end of the world.
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