Really tough to get hold of parts. Have been told that parts people are there. Being on hold for almost 30 minutes without even being asked to hold, is terrible. And still holding. 😣

Thomas B | Oct 2, 2019 | Category: Mercedes-Benz dealer

Mercedes-Benz of Sacramento - All questions

Address: 1810 Howe Ave, Sacramento, CA 95825, USA

Harry Kendall | Oct 2, 2019

never had this happen before. when you do get through tell them. they'll make changes if needed....

James ritchie | Oct 2, 2019

Very inept Parts Dept. They ignore orders and don't take calls.

SP-R | Oct 2, 2019

It gets busy at times, but remember that they have just moved their parts building across the lot to the old Neilo building. They are some of the best parts people I have deleted with in 3 states. They will rectify this, I am sure.

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