Good afternoon, my regards, Mrs. Cristina the company can not force you to buy anything. Our recommendation is that you read the terms and conditions of Despegar.com well. The basic Takeoff insurance has a franchise of $ 5000 dollars, everything that happens below that amount is your responsibility. As soon as the tolls evaluate to take the options offered by the Takeoff page, it will work out much better.
It is not mandatory to buy other insurance and they provide you with a toll payment service by sunpass of course if you use it after they deduct it from your credit or debit card. But in particular for me it is a very efficient and respectful company. I was using it for almost a year. I recommend it.
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