I had a completely different experience. I arrived at 4am and my ride didn't have to wait due to a late train arrival. My departure went smoothly and on time, as well. Sorry that you had problems. Sometimes the delay occurs because of boarding at previous stop.
It's not a people friendly station. The train is always late, there is no place to eat while waiting.
At times it malfunction at times work is going on I don't work there just say ing what I know
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