Why won't they answer the phone at the customer service desk at Samsclub Tucker Ga. Everytime I call and I mean EVERYTIME... they do not answer. I've called during non- peak hours and it's the same old thing.

Manny G. | Sep 29, 2021 | Category: Warehouse club

Sam's Club - All questions

Address: 1940 Mountain Industrial Blvd, Tucker, GA 30084, USA

Ademola Kareem | Sep 29, 2021

@night wave They picked mine, but was even worse! I called about 3weeks ago to ask if they had an item in stock because i was there the previous day and it was unavailable. But the app told me they had it in stock the next day. I called, they picked but i was tossed around up to 6times by 6 different associates. They tell me to hold after asking for what i need and then transfer me to someone else and they ask the same question again and hold me and the same thing happened over and over again. Funny part is i was on the phone with them for 13mins before i figured its not worth it because The drive to the store itself is 11mins, so i hung up! Horrible Horrible Customer Service!!!

Marvella Warner-Cullens | Sep 29, 2021

My apologies, this is something I cannot answer because I've never called there.

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