Can anyone explain to me why the service department needs a vehicle to sit in a parking lot for multiple days before they ever plan to look at it? Why can’t I just drop it off the day (or day before) they plan to look at it? Our family will be out of a ve

REALLY UNSATISFIED WITH SERVICE DEPARTMENT;ESPECIALLY SERVICE DEPARTMENT MANAGER .DIDN'T SHOW CONCERN OR SIMPATHY FOR A COMING BACK CUSTOMER AND HIS FAMILY .

1.) The appointment is with the advisor, not immediately with a technician. 2.) We evaluate the concern and dispatch accordingly and in a timely manner. 3.) Our goal is to under-promise and over-deliver. More specifically, based on the repair you're having performed, we do keep those parts in stock and anticipate completion on the same day.