Can i please have a phone number of someone that will actually help me. Please not the woman that usually answers the phone as she us rude and sarcastic. She blocked my last payment. I have no idea where my account stands.
This company is a joke. The customer service team including the managers consist of ghetto females that don't speak proper English , and are extremely rude. I plan on getting in contact with the higher ups to let them know how ghetto and unprofessional the face of their company is.
Hi Karen I will be happy to answer all your questions as your counselor and I I have given you my cell phone number to reach out to me on the weekends we have been trying to get ahold of you so please call me and ask for Mike
We are open Mon -Fri not in weekends so if you call then you wont reach anybody. We are with BBB over 16yrs with A rating yes we are legit following FTC guidelines
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