Because like other human beings she is not a robot. She may be in physical pain, having an amazingly bad day or just had a pile of manure dumped on her.
You don't know what "Elease" has been through. Yet she made it to work this morning. Yes, your eggs are touching the hash browns and ya gotta ask twice for grape jelly, but you're not doing the dishes afterwards and you should look forward to having a great day since odds are no one is going to treat you as badly as she did.
It's food service, she makes crappy wages. Tips are her true income. She clearly hasn't learned that better tips come with friendly service.
So that makes it okay to be rude? Oh well its just waffle house.
Id tell the manager and see if they do anything
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