Oh sorry, I've never had that experience either. I hope you found a manager and you were made whole.
Never experienced that before
Oh no, I'm sorry to hear that. I would definitely address it with staff/manager when available.
Sorry to hear of your troubles, Michele. I have not had that experience there, myself. However, I'm pretty much exclusively a Sunday morning visitor. It gets REALLY busy in the mornings on the weekend. May be a different crew. Good luck..
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