I will be honest with you, used to take our trks there but stopped, found a shop local to me tht honored freightliner warranty. Staff at tht location and I m sorry to say Campbells also seem to be more worried about punching a clock than customer service. I had trks go to both locations tht were supposed to have been repaired only to have them break dwn on the road again days later. Sometimes I wondered if they had experienced techs there or just youngsters fresh out of tech school. Shop I go to now (Houperts in west berlin) gets my units back on the road quickly.
Greg, I am sorry you did not have a good experience. Please reach out to the service manager to discuss your concerns. 856-491-4128
It's not really a question. I'm sure if you call and ask the management folks they'll try to make it right. However based on my experience it's not really a place ideal for over the road guys owner operator types....they just aren't staffed for it. I'd try Campbell's up north if I'm reading you right. Better hours, better parking, much larger inventory. South you can try the sister place in Elkton, MD.
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