They are suppose to give dollar back since i had met my deductible but didn't for me.
Have you ever purchase gas with your credit card and you notice 1.00 then days later the total amount is deducted minus the 1.00, well same principle, this is to hold the account open until actual amount is process (Velocity billing cycle )and yes it is legal. The contract we signed, during our time of urgent need gave the permission..😊
You should contact billing for questions about your dollar.
How many one dollars do they return is a question attorney general should check into.
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