Good afternoon Paulie, we apologize for the inconvenience you experienced while calling our center. Thank you for bringing this to our attention as we are not aware of any long wait times. Besides our main line (413) 739-1100, CHC has several direct numbers to call for service. This link will provide a list of all direct number at our center. http://caringhealth.org/contact_us.html Again, we apologize for the inconvenience and look forward to the possibility of providing your with exceptional service in the future.
They don't call anyone back. Ever.
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