How can there be a 25 minute wait at this drive through? I left-who knows how much longer the wait would have been.

I understand staffing shortages. Waiting 25 minutes before you even get to place your order is unacceptable. Then to watch a crewmember text on his cellphone....

Currently, the number of people working as kitchen staff is lower than usual. It will take them a bit longer than usual to get food out for each customer.