Sorry for your thoughts. But another tio when going to any pollo loco since im a frequent flyer myself just specify you want juicy chicken and theyll be more than happy to oblige. Sometimes what looks burned to one person is actually perfect well done for others. Im sure you can go back too with your chicken and get a replacement.
Sorry you had that experience I've actually had raw chicken at other places so I appreciate that it is well done here. To me their chicken is perfect, the solution is to ask for chicken that is less time on the grill that simple!
Sorry you feel that way and for a bad experience but there is a very simple solution. I've not experienced that at the location in question but the simple solution is... Don't go back to that El Pollo Loco.
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