What does one have to do to get a phone call through to you people ?...
RUN - Cancel anything with Orbit if you ever want any service or return calls
I have spent hours calling Orbit regarding a broken motorized wheelchair. Nice Lindsey, extension 6012, sold this to me and once put me through to a repair person, who never followed up. Other than that, I have not been able to get through to anyone during the last four weeks. Another reviewer likes "Junior" - Maybe ask for him? I would cancel anything that needs repair and order from a different company.
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