Having the receipt would be very helpful, but if you go to the customer service department, you can ask a manager to watch the security recording for that day, providing as much detail as possible (date / time / the box where you paid). It may take a few days to review the recording, but they can call you when they find it and verify the purchase. If you paid with a credit / debit card and you have your invoice, it may help to verify your purchase as well. Best hopes! --- Having the receipt would be of great help, but if you go to the customer service department, you can ask the manager to look at the the security footage for that day, providing all the details you can (date / time / register where you paid ). It may take a few days for the footage to be reviewed, but they can call you once they find it and verify the purchase. If you paid with credit / debit and have your statement, that may help to prove your purchase, too. Best of hopes!
Go personally with your receipt
The receipt has been lost to me π₯
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