It is the most poorly attended place they are rude and insult customers that it hurts to see this thinking by the Managers

Too bad they treated you badly. But that is not the attitude that should be used mainly by the Manager who is the main image of the MD. Unfortunately, this credibility lowers that store. .It should be investigated what were the causes of its aggressiveness., I do not go out for or against anyone, since I was not there that day of the problem, ok

Sometimes people are not in a good mood, remember that we are human, forgive them that wrong attitude