Tried to order my Jimmy Johns off the jimmy johns app and instead of my order being complete, they said my order was declined but still took the funds out my bank account. Spoke to the store and Jimmy Johns corporate nothing was done

Tyreana Galloway | Sep 24, 2019 | Category: Sandwich shop in Carbondale, Illinois

Jimmy John's - All questions

Address: 515 1/2 S Illinois Ave, Carbondale, IL 62901, USA

Carrie Peck | Sep 24, 2019

Ask to speak with the General Manager of the store. They should take care of you. If not keep contacting corporate over the matter.

Linsky Lundy | Sep 24, 2019

This has happened to me once before, I suppose it is a glitch in the app. Speak to the store manager, they won't be able to refund, but they should be able to see your order history on your phone and fulfill it. The manager I had was very nice and professional about it. Good luck

Tyreana Galloway | Sep 24, 2019

I asked them can I either get my food or my money back and they told me there was nothing they could do about it.

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