Does Safe-lite contact the insurance agent or is that my responsibility?

Yes Safelite will make the claim and schedule and order the glass for you ,just have your policy # in front of you

If you want to have your insurance company pay for it, you need to contact them first. Note, if you are receiving a no claims discount on your policy, you might want to compare the cost of the windshield to the loss of your discount for 3 to 5 yrs. Read your policy and your last premium statement or phone your agent and ask?

Either