I understand that, it is normal. But that your food is incomplete and wrong late ... Then another family arrives and is immediately taken care of, drinks and food all together, good for them but and what are we waiting for !!
It depends. Last time we went it took 2 hours. Service was not good either
Come for dinner there is rarely any wait.
Early morning patrons get in quickly, have excellent service and a great value meal. If you decide to come at the time that is most heavily trafficked, than yes you will have a longer wait just like anywhere else.
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