I have spent a lot of money whith you you can never honor your coupon and have a employee to tell me to f off that's what your standard is an employee to tell customers to f off

Khristopher Meydrech | Sep 23, 2020 | Category: Pizza restaurant in Villa Park, Illinois

Dominick's Pizza and Pasta - All questions

Address: 139 St Charles Rd, Villa Park, IL 60181, USA

Theresa Kluszczynski | Sep 23, 2020

For got my free soda but the next time I order she remember.

Robert Taglia | Sep 23, 2020

I've been going to Dominick's Pizza for 30 years. I have never seen or experienced anything but great and friendly service. But we all know this.

Dominick's Pizza and Pasta | Sep 23, 2020

Dear Christopher, we have disclaimers on the menu along with on the coupons. Every time you order you get a special which discounts the food about $6. You also try to use another coupon with it. We explain our policy time and time again. You are upset with the policy, Wednesday you called back and try to add the coupon to your pizza order that was on special, we explained we cannot combine coupons with specials. You then canceled the order even though the pizza was ready, and also informed us you will never order again. Tonight you wanted ribs which are on special that discounts $6 and wanted to use the coupon, we explained you cannot combine the coupon with the special. You started screaming profanities saying we never honor the coupon. We explained if you want to use the coupon we would have to charge you regular price. You then proceed saying to cancel the order. I’m sorry you don’t like our policies , moving forward we ask you find an establishment that has policies to your likin

Mike Gazlay | Sep 23, 2020

Definately not how the place is. But I would definitely be sure not to allow you service.

Shawn Nork | Sep 23, 2020

Wow. Never experienced that in 20yrs of dealing with this establishment. Doesn't sound right.

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